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Nestlé Business Services, Lisbon Portugal

A nossa língua oficial na NBS Lisbon é o Inglês. So let’s switch to English!

Nestlé Business Services is at the heart of the Group. We provide different services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about driving continuous improvement of processes with colleagues across the world. We care about delivering high quality services to support business agility and digital innovation. 

Together, we have 3500 employees working for the centers who are spread across the globe in: Brazil (Ribeirão Preto), Philippines (Manila), Egypt (Cairo), Ukraine (L'viv), Ghana (Accra), Portugal (Lisbon), South Asia (Gurugram) & Paraguay (Asuncion). Having the same purpose as Nestlé “Be a force for good”, our commitment is to deliver world class business services to leverage Nestlé’s size and capabilities for competitive advantage, to win in the marketplace. This way we can bring value to consumers and customers.

Each of the centers deliver total service quality (TSQ) through partnership for improvement with businesses and functions, economies of scale and competitiveness through specialization, standardization and automation, flexible and market centric network world-wide business services in specific areas, which consistently meet quality requirements.

Nestlé Business Services Lisbon (NBS Lisbon) is one of the eight, in total, Nestlé Global Business Shared Service centers and provides services in the areas of Order to Cash, Source to Pay and Digital and Social Media. We have more than 30 nationalities in the Center and the number of functional languages used in the Center are 11 & include: Portuguese, English, Spanish, Danish, Swedish, Norwegian, Finnish, French, Dutch, Italian & German, where English is a mandatory language.

Based on everything mentioned we deliver our services with PRIDE, Passion, Reliability, Improvement, Discipline and Excellence.

NBS Lisbon is an international company that has been growing continuously, investing in a multicultural and diverse environment. O2C services are provided across Western Europe has given us the opportunity to standardize processes by sharing the best practices. I am proud to play my part and being part of this big team!

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